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Total Quality in Managing Human Resources at Gabriel India Limited

Rs. 500.00

For long Human Resources was considered as a here support function, just making the different departments of an organization meet their manpower requirement, taking care of the compensation aspect or going about doing the all mundane and routinised administrative compliance chares. But the winds of change have certainly blown in the right directions putting the function of HR right at the centre stage. This is to a large extent own o the total quality orientation in many an organizations. And one organization amongst them whose have is quite a worth mentioning is, Gabriel India Limited (GIL). An organization where Human Resource function can be seen as 'vital spoke’ in the wheel of business.
The objectives of the project study were essentially "to assess the way in which HR department provides input into strategic management of an organization" and "to map the extent to which organizational work culture integrates human resource quality and strategic concerns".
Also a study on the impact of four pillars of the House of Quality, namely customer satisfaction, continuos improvement, speaking with facts and respect for people- on the organization as a whole and the HR activities n particular was carried out as put of this project work. The research design chosen for the same was descriptive in nature with a total of thirty analyze taken as sample for the study.
This sample set of 30, five were from the senior management, twelve were from the Middle Management and the rest thirteen from the lower management. The responses were gathered from the sample set by means of structured questionnaire three in number. They essentially catered to tapping the organizational strategic input from the HR front. The perception mapping regarding the ethical work culture and the measurement of the effectiveness of the total quality efforts undertaken by the organization.
Apart from primary information, secondary information was collected from Gabriel India Ltd's manual policy chockets and the Anand group Corporate dossier. The results of the questionnaires were then analyzed to gangue the level of HR participation towards strategic management of the organization, map the extent of work culture towards integration of human resource quality (Strategic concern and last but not the least, how quality was brought into the holistic aspects of the organization.

Number of Pages of Project Report: 88
Package Includes: Project Report
Project Format: Document (.doc)

Table of Contents of Project Report:
Executive Summary
Chapter 1: Introduction
Chapter 2: Rationale to the Project
Chapter 3: Company Profile
Chapter 4: Analysis of Results & Discussion
Chapter 5: Conclusions
Bibliography & References

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