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Role of statistical process control in FMCG organisation

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Introduction:
The constantly increasing global competition that many industry sectors world wide have been facing over the past years, associated with fast technological changes and product variety proliferation have led to a new scenario in which industries, in order to remain competitive, must continuously change, improve and implement best practice management principles, strategies and technologies.

The competitiveness of a company is regularly dependent on its ability to perform well in dimensions such as cost, quality, delivery reliability and speed, innovation and flexibility to adapt itself to variations in demand. For that purpose quality techniques and tools are very useful for the management to improve the company's capability especially in the way of introduction of one of the models for business excellence.

Depending on the purpose every organization will have to find a proper way and a combination of methodologies in its implementation process. The Statistical process control (SPC) is an approach to process control that has been widely used in many industrial and non-industrial fields.

Serbian small to medium-sized enterprises (SMEs) need to utilize management systems, especially quality systems in their operations and they are proposed to apply a suit able performance assessment and improvement model such as the EFQM. SPC tool and techniques for the continuous quality improvement of products, processes and services can be used in organizations which want to implement EFQM excellence model.

Statistical quality control is a general term used to describe a set of statistical tools used for quality evaluation. It can be divided into three broad categories, namely: [3, p.663-667]

Descriptive statistics used to describe the characteristics and quality of their relationships; The most common measures are the mean, standard deviation, measures the distance variations and forms of distribution data,
Statistical process control - includes inspection of a random sample of the process and deciding whether the process results in products with characteristics fall within a certain range; Statistical process control provides the answer to the question whether the process is working properly or not,
Acceptance sampling - a process of random sample inspection of products and decide on the acceptance of a whole based on the results; Acceptance sampling is a category that determines whether a set of goods should be accepted or rejected.

Number of Pages of Project Report: 57
Package Includes: Project Report
Project Format: Document (.doc)

Table of Contents of Project Report:
CHAPTER 1: INTRODUCTION
CHAPTER 2: INDUSTRY PROFILE
CHAPTER 3: LITERATURE REVIEW
CHAPTER 4: RESEARCH METHODOLOGY
4.1 RATIONALE OF THE STUDY
4.2 NEED OF THE STUDY
4.3 STATEMENT OF THE PROBLEM
4.4 OBJECTIVES OF THE STUDY
4.5 SCOPE OF THE STUDY
4.6 METHODOLOGY
RESEARCH DESIGN
DATA SOURCE
SAMPLING UNIT
SAMPLING SIZE
SAMPLING TYPE
TOOLS OF ANALYSIS
CHAPTER 5: DATA ANALYSIS AND INTERPRETATION
FINDINGS
CONCLUSION
SUGGESTIONS AND RECOMMENDATIONS
CONTRIBUTION FROM THE STUDY
LIMITATIONS OF THE STUDY
FUTURE DIRECTIONS FOR FURTHER RESEARCH
QUESTIONNAIRE
REFERENCES


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