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Understanding Total Quality Management

Rs. 500.00

Total Quality Management is a management approach that originated in the 1950's and has steadily become more popular since the early 1980's. Total Quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company's operations, with processes being done right the first time and defects and waste eradicated from operations.
Total Quality Management, TQM, is a method by which management and employees can become involved in the continuous improvement of the production of goods and services. It is a combination of quality and management tools aimed at increasing business and reducing losses due to wasteful practices.
Some of the companies who have implemented TQM include Ford Motor Company, Phillips Semiconductor, SGL Carbon, Motorola and Toyota Motor Company.
A company commitment to develop a process that achieves high quality product and customer satisfaction is known as total quality management.
Total Quality Management or TQM is a management strategy to embed awareness of quality in all organizational processes.
TQM aims to do things right the first time, rather than need to fix problems after they emerge or fester.

Number of Pages of Project Report: 42
Package Includes: Project Report
Project Format: Document (.doc)

Table of Contents of Project Report:
1. Total Quality Management- Introduction
2. Introducing Tqm Into A Business
3. Concept of Tqm
4. Understanding Tqm
5. The Eight Elements of Tqm
6. A Simplified Tqm Diagnostic Model
7. Improving Financial Services Through Tqm: A Case Study
8. Strategies To Succeed In Business With Tqm
- Basic Principles of Tqm
- Get Quality Goods From Your Suppliers
- Inspecting For Quality
- Techniques To Get More Business
9. Tqm At Motorola
10. Conclusion
11. Bibliography

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