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Management Control system: A case study of IBM

Rs. 2,500.00



Introduction:
Management Control System MCS is a system which is an aggregate of machines and people that work toward a common objective. A system can be described as a series of steps or phases consisting of an input phase, a processing phase, and an output phase. A control system adds measurement, analysis and reporting phases to the system. Output is measured, compared against a plan, analyzed and then reported back to the appropriate earlier phases of the system in the form of positive or negative reinforcement. In MCS, data or information is typically fed back to managers of the various system phases. Concerned managers need to take appropriate action based on the data or information provided. The criteria are organized into five categories that correspond to the generic MCS components.
The statement of the problem is:
1. What are the causes for lack of coordination, low output, low morale and high attrition rate in an organisation
2. What is the management control system being adopted by IBM based on the analysis of control parameters such as Organization Structure, Management Style and Culture, Control Processes, Rewards, and Coordination & Communication
3. What are the challenges faced by IBM and the benefits derived by it by implementing both formal and informal control processes

Number of Pages of Project Report: 59
Package Includes: Project Report
Project Format: Document (.doc)

Table of Contents of Project Report:
INTRODUCTION
RATIONALE OF THE STUDY
NEED OF THE STUDY
STATEMEMNT OF THE PROBLEM
OBJECTIVES OF THE STUDY
THE FOLLOWING WERE THE SPECIFIC OBJECTIVES OF THE STUDY:
SCOPE OF THE STUDY
THEORETICAL BACKGROUND
STRATEGIC OBJECTIVES
HOW OBJECTIVE CONTROLS OPERATES AS A MANAGEMENT CONTROL SYSTEM
STRATEGIC OBJECTIVE MANAGEMENT
RISK MANAGEMENT
INTERNAL CONTROL MANAGEMENT
MONITORING OF INTERNAL CONTROLS
MANAGEMENT REPORTING
LITERATURE REVIEW
COMPANY PROFILE
RESEARCH METHODOLOGY
RESEARCH DESIGN
DATA SOURCE
SAMPLING UNIT
SAMPLING SIZE
SAMPLING TYPE
TOOLS OF ANALYSIS
CONTRIBUTION FROM THE STUDY
DATA ANALYSIS
FINDINGS & CONCLUSION
LIMITATIONS OF THE STUDY
FUTURE DIRECTIONS FOR FURTHER RESEARCH
REFERENCES
APPENDIX Questionnaire

 


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