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Job satisfaction survey at Federal Civil Service

Rs. 2,500.00



Introduction:
Job satisfaction is one of the most widely researched areas in organizational psychology (Keung-Fai, 1996) and organizational behavior (George & Jones, 2008; Zeffane, Ibrahim, & Mehairi, 2008) literature. It has attracted and encouraged many researchers to write considerable amount of studies and that by 1990, more than 12000studies have been published (Ghazzawi & Smith, 2009). The consequences of this vast literature have alerted managers to focus on new ways of satisfying their employees. One of them is attributed to the development of new management approaches that seek to place employee related factors in the foreground (Kusku, 2003). This construct has facilitated human resource managers in various ways of enhancing and improving the employee motivation and satisfaction during their work life at the organization (Castillo &Cano, 2004). Another area of interest that has been given more attention was the Organizational Citizenship Behaviour (George & Jones, 2008) where employees are highly encouraged to fulfill their tasks beyond the call for duty.

The most important reasons to identify the level of job satisfaction of employees are to understand their level of commitment towards the organization, to evaluate the performance and productivity of work, to identify reasons for high absenteeism, tardiness and turnover, and to improve the retention of employees in order to reduce the cost of rehiring and retraining of new employees (Murray, 1999). On the other hand, job dissatisfaction has negative consequences to the organizations including the higher cost of recruitment, selection and training new hires, demoralization of current employees, reduced socialization within the organization, and decreased organizational growth (Padilla-Velez, 1993). These negative actions influence the organizationís future business endeavors. Hence, human resources managers as well as the executive should be of alert to investigate the causes of job dissatisfaction and satisfaction. The civil service employees are one of the most important workforces for any nationsí operations because they provide public service to the citizens of the country. Their satisfaction and motivation should be analyzed and monitored so that governments can identify how committed the employees are towards the provision of public services. As a result, researchers started conducting surveys and investigations to analyze the job satisfaction of civil servants. There is no such research available concerning with the job satisfaction of civil servants of Maldives. Consequently, there is a need for this kind of research to be conducted to understand the situation of job satisfaction of public servants in Maldives. In addition to the reform and restructuring of civil service, a recent activity in employee behavior has alerted the civil service commission. Qualified and educated employees who were working under civil service have started to shift their attention towards other areas of employment and the migration of employees is on the way. Some have already secured their employments from other independent commissions as well as in the political positions. Hence, there requires an investigation of these movements to understand employee behavior and job satisfaction is one factor that provide an insight into these areas.

Number of Pages of Project Report: 60
Package Includes: Synopsis/Project Proposal + Project Report
Project Format: Document (.doc)

Table of Contents of Project Report:

CHAPTER 1: INTRODUCTION
1.1 RATIONALE OF THE STUDY
1.2 NEED OF THE STUDY
CHAPTER 2: LITERATURE REVIEW
CHAPTER 3: RESEARCH METHODOLOGY
3.1 STATEMEMNT OF THE PROBLEM
3.2 OBJECTIVES OF THE STUDY
3.3 SCOPE OF THE STUDY
CHAPTER 4: DATA ANALYSIS AND INTERPRETATION
FINDINGS
CONCLUSION
SUGGESTIONS AND RECOMMENDATIONS
LIMITATIONS OF THE STUDY
FUTURE DIRECTIONS FOR FURTHER RESEARCH
QUESTIONNAIRE
REFERENCES


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