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A study of quality of work life in an organization (Cognizant Technology Solution)

Rs. 2,500.00



Introduction:
Most organizations realize today that a satisfied employee is not necessarily the best employee in terms of loyalty and productivity. It is only an engaged employee who is intellectually and emotionally bound with the organization, feels passionately about its goals and is committed towards its values who can be termed thus. He goes the extra mile beyond the basic job responsibility and is associated with the actions that drive the business. Moreover, in times of diminishing loyalty, employee engagement is a powerful retention strategy. The fact that it has a strong impact on the bottom line adds to its significance.

A successful employee engagement helps create a community at the workplace and not just a workforce. As organizations globalise and become more dependent on technology in a virtual working environment, there is a greater need to connect and engage with employees to provide them with an organizational identity.

Company Profile
Cognizant Technology Solutions Corporation is an American multinational information technology, consulting and business process outsourcing company. It is headquartered in Teaneck, New Jersey, United States, North America. Cognizant is included in the NASDAQ-100 and the S&P 500 indices.

Originally founded as an in-house technology unit of Dun & Bradstreet in 1994, with headquarters in Chennai, India, Cognizant started serving external clients in 1996. In 1997, the headquarters were moved from Chennai to Teaneck, New Jersey. Cognizant's IPO was launched in 1998, after a series of corporate splits and restructures of its parent companies, the first Indian software services firm to be listed on the Nasdaq. During the dot com bust, it grew by accepting the application maintenance work that the bigger players were unwilling to perform. Gradually, it ventured into application development, complex systems integration and consulting work.

Cognizant saw a period of fast growth during the 2000s, becoming a Fortune 500 company in 2011. In 2011, the Fortune magazine named it as the world's third most admired IT services company after Accenture and IBM.
Cognizant provides information technology, consulting and BPO services. These include business & technology consulting, systems integration, application development & maintenance, IT infrastructure services, analytics, business intelligence, data warehousing, CRM, supply chain management, engineering & manufacturing Solutions, ERP, R&D outsourcing, and testing solutions.

In 2011, the company's revenue from IT services was split roughly evenly between application development and application maintenance. Its business process outsourcing portfolio leans towards "higher-end" services i.e., work that involves domain knowledge and skills, such as legal services or healthcare claims processing rather than simple voice-based support services.
In the 2012 earnings announcements, the CEO Frank D'Souza categorized the company's service offerings in three groups: Horizon 1 (application development and maintenance), Horizon 2 (BPO, IT Infrastructure Services & business consulting) and Horizon 3 ("SMAC" - Social, Mobile, Analytics and Cloud).[33] As of September 2012, the Horizon 1 services accounted for over 75% of the company's revenues, and Horizon 2 services about 20%.

Number of Pages of Project Report: 61
Package Includes: Synopsis/Project Proposal + Project Report
Project Format: Document (.doc)

Table of Contents of Project Report:

CHAPTER 1: INTRODUCTION OF THE STUDY
COMPANY PROFILE
CHAPTER 2: LITERATURE REVIEW
CHAPTER 3: RESEARCH METHODLOGY
RESEARCH PARADIGM
RESEARCH DESIGN
TYPE OF RESEARCH METHOD
DATA SOURCE
THE SAMPLE
SAMPLING TYPE
DATA COLLECTION
DATA ANALYSIS METHOD
RATIONALE OF THE STUDY
OBJECTIVES OF THE STUDY
NEED OF THE STUDY
CHAPTER 3: DATA ANALYSIS AND INTERPRETATION
FINDINGS
CONCLUSION
LIMITATIONS OF THE STUDY
FUTURE DIRECTIONS FOR FURTHER RESEARCH
CONTRIBUTION FROM THE STUDY
QUESTIONNAIRE
REFERENCES


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