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Employees’ satisfaction on Recruitment and Annual performance - Air India

Rs. 2,000.00



Introduction:
Employee satisfaction is a measure of how happy workers are with their job and working environment. Keeping morale high among workers can be of tremendous benefit to any company, as happy workers will be more likely to produce more, take fewer days off, and stay loyal to the company. There are many factors in improving or maintaining high employee satisfaction, which wise employers would do well to implement.
To measure employee satisfaction, many companies will have mandatory surveys or face-to-face meetings with employees to gain information. Both of these tactics have pros and cons, and should be chosen carefully. Surveys are often anonymous, allowing workers more freedom to be honest without fear of repercussion. Interviews with company management can feel intimidating, but if done correctly can let the worker know that their voice has been heard and their concerns addressed by those in charge. Surveys and meetings can truly get to the center of the data surrounding employee satisfaction, and can be great tools to identify specific problems leading to lowered morale.
Air India is India’s national flag carrier. Although air transport was born in India on February 18, 1911, when Henri Piquet, flying a Humber bi-plane, carried mail from Allahabad to Naini Junction, some 6 miles away, the scheduled services in India, in the real sense began on October 15, 1932. It was on this day that J.R.D Tata, the father of Civil Aviation in India and founder of Air-India, took off from Drigh Road Airport, Karachi, in a tiny, light single-engine de Havilland Puss Moth on his maiden flight to Mumbai via Ahmadabad.
Air-India International inaugurated its international services on June 8, 1948, with a weekly flight from Mumbai to London via Cairo and Geneva with a Lockheed Constellation aircraft.
The deteriorating financial condition of the various airlines operating in India in 1950s forced the government to step in and nationalize the air transport industry and accordingly two autonomous corporations were created on August 1, 1953. Indian Airlines was formed with the merger of eight domestic airlines to operate the domestic services, while Air-India International was formed to operate the overseas services. The word ‘International’ was dropped in 1962. From March 1, 1994, the airline has been functioning as Air-India Limited.
The main objectives of this project are as follows:
1. To evaluate and analyze the employees satisfaction in HRD department of Air India
2. To understand the current performance appraisal system of Air India
3. To understand the attitude and satisfactory level of the employees towards their performance appraisal system, working condition in Air India
4. To evaluate satisfactory level of the employees towards the incentives and benefits provided by Air India
5. To evaluate the effectiveness of performance appraisal system in Air India
6. To determine the performance appraisal as an important factor in employee satisfaction
7. To understand the post appraisal measures taken after evaluating the performance of the Employees

Number of Pages of Project Report: 76
Package Includes: Project Report
Project Format: Document (.doc)

Table of Contents of Project Report:
EXECUTIVE SUMMARY
CHAPTER 1: INTRODUCTION
CHAPTER 2: THEORETICAL BACKGROUND
CHAPTER 3: LITERATURE REVIEW
CHAPTER 4: COMPANY PROFILE
CHAPTER 5: RESEARCH METHODOLOGY
CHAPTER 6: PERFORMANCE APPRAISAL SYSTEM IN AIR-INDIA
CHAPTER 7: DATA ANALYSIS
QUESTIONNAIRE TO EMPLOYEES
QUESTIONNAIRE TO MANAGER LEVEL
FINDINGS
INFERENCES
RECOMMENDATION
SUGGESTIONS
SUGGESTIONS
BIBLIOGRAPHY
APPENDIX
QUESTIONNAIRE: FOR EMPLOYEES BELOW MANAGER LEVEL
QUESTIONNAIRE: MANAGER LEVEL



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