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A Comprehensive Study of Training and Development Being Carried Out by Avaya Global Connect Limited

Rs. 1,500.00



Introduction:
Training plays a vital role in effective functioning of any company. The efficiency and productivity of worker working in an organization not only depends upon the skills they possesses or working environment, they are working in, but also depends upon the policy of the company of providing training to the employees according to the demand of the job. There remains a gap between the demand of the job and skills of the worker. This gap can be patch up by delivering effective training and development programs. The workers get the better opportunity to improve themselves and as a result to enhancement of the productivity of the organization.

So it is most important for every organization to provide such training to the employees for development of their skills as well as knowledge related to the job, that will fulfill his own requirement of learning and the requirement of the organization and achieve the organization goal too.
The objectives of the project report:
1. The main objective is to study the training and development activities carried by the Avaya Globalconnect Limited.
2. To study the training procedures provided by the company.
3. To evaluate the effectiveness of training programs.

Avaya GlobalConnect Limited is a leading enterprise converged communication solutions provider in India. Their offerings range from converged voice, data and video networks to contact center solutions to unified messaging solutions, and customer services. They are a dominant player in the contact center market. In order to provide best-in-class converged communications products and solutions, Avaya GlobalConnect has partnered global technology leaders---Polycom, the worlds leading video-conferencing solutions provider; NICE Systems, the Israel-based customer experience management specialist. The company has strategic alliances with systems integrators such as IBM, HP, Netsol and Servion

Number of Pages of Project Report: 85
Package Includes: Synopsis/Project Proposal+ Project Report
Project Format: Document (.doc)

Table of Contents of Project Report:
1) Introduction
2) Company Profile
3) Business Description
4) Training & Development Policy
5) Identification of Training Needs
6) Study of Needs of Training
7) Objective of the Research
8) Research Methodology
9) Methodology of Training
10) Skill Training
11) 5s Training
12) Evaluation of Training and Development
13) Data Analysis
14) Interpretations
15) Suggestions
16) Limitations
17) Conclusions
18) Bibliography
19) Annexure
- Questionnaire


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